![]() Below are some general strategies for managing aggression.As you have seen in the Programmatic Language Features topic, it's possible to implement Language Features by directly using languages.* API. It is also important for service providers to have knowledge of how to respond to challenging behaviour, including physical threats or actual violence. If a client becomes aggressive, threatening or potentially violent, it is important for service providers to respond in accordance with the policies and procedures specific to their service.
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